About Us

The Department of Motor Vehicles (DMV) uses a network of call centers, DMV Mobile Offices and 2GB DMV Connect, to operate the agency website, scales, and call centers with a portal operated by DMVNow.

Begin your experience with the DMV at www.DMVNow.com, where you will complete more than 40 DMV transactions and learn more about how to apply for a TRUE ID. The most visible and popular DMV products include driver, vehicle, and vehicle IDs.
DMV uses its nationwide service presence to offer additional products and services in cooperation with other agencies. Virgos can obtain certified copies of Virginia life records (birth, death, marriage, and divorce certificates) and hunting and fishing licenses through any DMV customer service center. E-ZPass toll transponders are available in select locations.
Individuals who need to complete other transactions should do so through the DMVNow registration portal or by email. DMV employees issue licenses id, and secure records. They are also increasingly serving the community. In addition to our highly-trained customer service team, DMV also employs.
Whoever you are and whatever you do, the DMV could have a job for you. Be part of a dynamic and progressive agency and help DMV achieve its goal of becoming the most trusted service provider in Virginia. Access to the DMVNow portal is very easy for each user.

For customers who require personalized service for any of the above transactions (including REAL ID-compliant driver’s licenses and identity cards), please schedule an appointment by logging into the DMVNow portal. The nomination must be in the name of the beneficiary.
We take the health and safety of our customers and employees very seriously and follow the instructions of the Centers for Disease Control and Prevention and the Virginia Department of Health. Wear a mask if you are not fully vaccinated and are at least 5 years old. (Face shields must be removed while a DMV representative takes her photo to obtain a license or ID.)
Clients are limited to one consultation per person. If you have multiple transactions, book multi-service support with DMVNow, which allows up to three transactions. If the same person has more than one appointment, all subsequent appointments will be canceled.